(United Kingdom Only – Chemical Products)
Effective Date: 25 February 2026

DELIVERY TERRITORY

We deliver only within:
  • England
  • Scotland
  • Wales
  • Northern Ireland
International shipping is not available.

PROCESSING & COMPLIANCE REVIEW

Orders are processed within 1–2 business days.
We reserve the right to delay dispatch for:
  • Fraud verification
  • Hazardous goods classification review
  • Regulatory compliance checks
  • Carrier approval requirements

CHEMICAL TRANSPORT CONDITIONS

Certain products may fall under:
  • ADR transport standards
  • Courier hazardous goods policies
  • Chemical classification requirements
We package goods in compliance with applicable transport regulations.
If shipment cannot proceed safely or legally:
  • We may cancel the order and issue a refund.

RISK AND TITLE

Risk passes when goods come into physical possession of:
  • The customer, or A person nominated by the customer.
Title transfers only upon full cleared payment.

DELIVERY DELAYS

We are not liable for delay caused by:
  • Carrier disruption
  • Government action
  • Chemical transport restrictions
  • Industrial action
  • Extreme weather
  • Supply chain interruption
  • Regulatory seizure
  • Port or customs intervention

DELIVERY DELAYS

Customers are responsible for accurate delivery information.
Returned shipments due to:
  • Incorrect address
  • Refusal
  • Failure to collect
may incur re-delivery charges.

DELIVERY DELAYS

If goods arrive damaged:
  • Photograph outer packaging
  • Photograph product
  • Retain packaging
  • Notify within 48 hours
Failure to report promptly may affect claim rights.

EVIDENCE PRESERVATION

In the event of alleged defect, contamination or leakage:
Customer must preserve:
  • Product
  • Packaging
  • Batch number
  • Application records (if used)
Failure to preserve evidence may limit claim investigation.